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About Lesson
This video discusses the importance of having a Quality Management System (QMS) and employee preferences. It also covers the seven principles of QMS and highlights the differences in customer focus, risk and opportunities management, and knowledge management between ISO 9001:2008 and ISO 13485 versions. The video emphasizes the need for measurable, communicated, and monitored quality objectives, as well as the assessment and prevention of risks and opportunities. It also addresses the resources needed for QMS and the importance of organizational knowledge. The next video will cover customer contract acceptance, measurement analysis, customer satisfaction data, and management review.